This Privacy Notice describes how JoinMedify, Inc. (“JoinMedify”) collects, uses, discloses, and protects personal information collected through the JoinMedify website, JoinMedify.com.

Key Privacy Points

We encourage you to read this entire Privacy Notice for full details, but here are some key highlights:

• JoinMedify does not provide medical advice. We assist users in connecting with third-party healthcare providers (“Healthcare Providers”) and offer non-medical services and information.
• During the initial sign-up process, we ask new users qualifying health-related questions approved by the relevant Healthcare Providers. If the responses meet the Healthcare Provider’s criteria, users will be invited to schedule an appointment and create an account on the Healthcare Provider’s portal (“Patient Portal”), which is managed independently of JoinMedify.
• The Patient Portal may display the JoinMedify logo but is operated by the Healthcare Provider or their service providers. Here, users provide additional medical and personal information.
• Medical services, telehealth, payments, and diagnoses occur through the Patient Portal or other platforms managed by the Healthcare Provider or its service providers (collectively referred to as “Healthcare Provider Sites”)—not through JoinMedify.com.
• Any interactions with third-party labs or pharmacies (“Third-Party Suppliers”) for lab work or prescriptions are subject to their privacy policies and practices, not this Privacy Notice.
• Users’ relationships with Healthcare Providers, Healthcare Provider Sites, and Third-Party Suppliers are governed by their respective privacy policies, even if the JoinMedify logo appears in these services.

1. Information We Collect

1. Information You Provide:
   • Name and contact details.
   • Basic health or medical information.
   • Other content or details shared during interactions with JoinMedify services.
2. Automatically Collected Information:
   • JoinMedify.com may use cookies, web beacons, and similar technologies to collect device identifiers, IP addresses, browser information, operating system details, Internet connection data, and interaction details (e.g., pages visited and links clicked).
3. Information from Healthcare Providers:
   • Healthcare Providers may share personal details, including health and medical information or payment details, as part of their services.

2. How We Use Information

JoinMedify may use your personal information to:

• Manage and enhance our services for both users and Healthcare Providers.
• Provide customer support and send updates or notifications.
• Conduct marketing, analytics, fraud prevention, and security activities.
• Comply with legal requirements or address legal claims.
• Create anonymized or aggregated data for business purposes.

3. Information Disclosure

JoinMedify may share your information as follows:

1. With Healthcare Providers and Third-Party Suppliers: For facilitating services.
2. With Vendors and Service Providers: For hosting, data analysis, marketing, or customer support.
3. With Affiliates: To entities under common ownership or control.
4. For Legal or Security Reasons: To comply with legal obligations or investigate fraud or misuse.
5. During Business Transactions: In cases of mergers, acquisitions, or similar events.

4. Your Rights and Choices

1. Marketing Communications:
   • Opt-out of marketing emails by clicking the “unsubscribe” link or contacting us at privacy@JoinMedify.com.
2. Cookies and Similar Technologies:
   • Adjust your browser settings to manage cookies. Note that disabling cookies may affect website functionality.

5. Information Protection

JoinMedify implements physical, technical, and administrative safeguards to protect personal information. However, we cannot guarantee absolute security. For health-related information, please interact only with the Healthcare Provider Sites.

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6. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe your child has provided information to us, contact us at privacy@JoinMedify.com.

7. Updates to This Notice

This Privacy Notice may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on JoinMedify.com.

8. Contact Us

For questions, privacy requests, or complaints, contact us at privacy@JoinMedify.com. You may also contact your Healthcare Provider directly regarding their privacy practices.